Updated 24/10/24
This notice describes the privacy policy for the Range Mate service, supplied and operated by Range Mate Ltd; a company registered in England and Wales with company number 16039223.
See Terms and Conditions establishing the use, disclaimers, and limitations of liability governing the use the Range Mate software.
Our GDPR page explains how Range Mate supports you in complying with the General Data Protection Regulation.
Your members are governed by your organisation’s privacy policy.
This page can be linked from your own privacy policy to explain what Range Mate will do with your member’s personal data in our capacity as a data processor.
If you have any questions regarding the Range Mate privacy policy please email [email protected].
Range Mate provides secure storage and membership processing for your organisation’s member data in our capacity as a data processor.
We will capture and store the personal data for members as defined by your organisation.
We will also collect for support purposes:
See our Security Statement for full details.
We will keep personal member data for members with a valid membership.
We will retain historic records containing personal member data for a period of at least 5 years. This includes:
We will retain the following for support purposes:
Remember: your Club is ultimately the data controller and therefore responsible for your member’s data. You should take regular offline backups and keep records in line with your obligations to the Home Office and the NRA.
We will never sell or trade your or your member’s personal data.
You are under a legal obligation as a Home Office Approved and/or NRA Affiliated Shooting Club to share certain data with your local police force and/or the NRA. Range Mate is built to automate and assist you with that, but it is up to you as a Club to decide if this happens, and where you share this data to. You are responsible for making your users aware of this fact in your Club’s own Privacy Policy.
We may share personal data with our sub-processors to implement site functions such as hosting, email or payment processing.
The Sub Processors page has a full list and explains what is shared and why.
Range Mate stores your Club contact data in our capacity as a data controller alongside your member data.
We will always collect:
Organisation contact data is kept for 6 months after a plan or trial has expired so it can be recovered. You can ask us to remove it sooner.
We will keep Range Mate payment data (the fees you pay to us for the service) for 10 years.
Range Mate support.
Found an issue in this policy, or have any other questions? Please get in touch on the email below.